Welcome to EPITA#

Welcome to EPITA! The school has numerous digital tools that you will use throughout your studies.

Before starting, know how IT is organized at EPITA — it trips up a lot of students. Two separate services manage it: the Information Technologies Department of the IONIS group (formely known as the Bocal), and the Forge.

IONIS IT department manages the common services for all schools in the IONIS group, including Microsoft 365 accounts, school Wi-Fi (or more generally networking), door access control, and video surveillance. As students, you will never interact with this IT department directly because it does not provide direct support to students. In case of a problem, you must contact the designated contacts at the school based on the nature of the issue.

The Forge is the EPITA service responsible for responding to technical needs related to pedagogy. Among these technical needs, we find the computer rooms (over 1,000 workstations), the intranet of projects, its automatic correction infrastructure, and the school’s server infrastructure. We also provide a number of tools such as Moodle, GitLab, and many others. In general, we are the primary contact for technical questions.

Documentation and support#

The Forge has a documentation covering our tools and those provided by IONIS. Read it to learn about the tools, and check it first whenever something goes wrong, many issues can be resolved without contacting us.

In case of a problem and after having thoroughly consulted our documentation, you can contact the Forge through the support portal support.epita.fr. It is mandatory to use your EPITA email address unless you have lost access to your account.

The support portal is the only authorized method of communication with our service. We do not accept visits in our offices or solicitations on other means of communication (Discord, phone, etc.), at best, your message will be ignored.

This portal is also the entry point for contacting other school services: the registrar’s office, the international relations office (for exchange-related matters), the corporate relations office (for internships), and any campus-related issues.

Your two accounts#

During your studies, you have two accounts that allow you to connect to the various tools: the IONIS account (managed by the group’s IT department) and the Forge account (managed by EPITA). The following steps will guide you through activating each of these accounts.